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American Owned & Operated
Stiles & HOMAG

IT support for the systems behind your Stiles and HOMAG equipment.

PeachByte supports the workstations, servers, storage, networks, backups, and secure vendor connections that keep your production software accessible. When the problem belongs to Stiles or HOMAG, we work with their support team instead of leaving your employees caught between vendors.

The reality

The machine is only as available as the computer driving it.

Stiles and HOMAG environments often run software such as woodWOP, SmartWOP, productionManager, intelliDivide, and Cut Rite. When the computer around that software breaks, the equipment stops with it, and the fix usually has nothing to do with the machine.

What goes wrong

  • A programming workstation needs replacing and nobody knows what has to move with it
  • woodWOP or another production application cannot reach its files or its equipment
  • Programs are stored on one local drive with no reliable backup
  • A production computer is still running an outdated, unsupported version of Windows
  • Stiles needs remote access and nobody knows how the connection is secured
  • The machinery vendor says it is a network problem and your IT says it is a machine problem

What we deliver

  • Production workstation replacement planned before anything is unplugged
  • Backups of the programs, configurations, and files your machines depend on
  • Shop-floor connectivity and secure remote access for Stiles and HOMAG
  • Firewall and endpoint-security coordination around the production computers
  • Production dependencies documented, so the knowledge is not in one person's head
  • A single point of contact who owns the vendor handoff
What's included

What PeachByte supports.

The IT around your equipment, so the software your machines depend on stays available.

Workstation replacement and migration

We document the software version, license, file locations, and equipment connections before we replace anything, then move it all to the new machine and verify it works.

File shares and program storage

Your woodWOP and production programs live on storage that is backed up, access-controlled, and reachable from the machines that need them.

Backup and recovery planning

Programs, configurations, and production files protected on a schedule, with a written recovery plan your team can actually follow.

Shop-floor network connectivity

Reliable connections between the office, the production computers, and cloud applications such as productionManager and intelliDivide.

Secure remote vendor access

Stiles and HOMAG get the remote access they need through a connection you can see, log, and switch off.

Coordination with Stiles and HOMAG

When a ticket is really a machine or controls issue, we own the handoff so your team is not translating between vendors.

Why PeachByte

A small senior team that knows the work.

2022

Founded

Independent, owner-operated, here for the long run.

200+

Endpoints managed

Workstations, servers, and devices across our client base.

Minutes

Response time

Responses in minutes, not hours.

Local

North Georgia

Adairsville-based, on-site coverage across North Georgia.

Common questions

A few things owners usually ask.

Can you replace our production workstation without losing our programs?

Yes. We document the software version, license, file locations, hardware, and equipment connections first, migrate everything to the new machine, then confirm the software reaches its files and its equipment before we call it done.

Do you fix the machine itself?

No. Machine repair, controls, and application programming stay with Stiles, HOMAG, or an authorized technician. We handle the computers, network, storage, security, and the related IT, and we coordinate with your vendor when a problem crosses between the two.

Our programs live on one computer with no backup. Is that a problem?

It is one of the most common risks we find. If that drive fails, the programs go with it. We move production files onto backed-up, access-controlled storage and set a recovery plan so a dead computer is an inconvenience, not a shutdown.

Stiles needs remote access to our systems. Is that safe?

It can be. We give vendors secure, logged access that you control, instead of an always-on connection nobody is watching. You decide who gets in, and you can switch it off.

PeachByte is an independent IT services provider and is not affiliated with or endorsed by Stiles Machinery or HOMAG. We do not replace machine repair, controls support, application programming, or operator training provided by the manufacturer. woodWOP, SmartWOP, productionManager, intelliDivide, and Cut Rite are named only to describe the environments we support.

Ready for technology that gets out of your way?

A 30-minute call is usually enough to know whether we are a fit.